The Effect of Leadership, Non-Physical Work Environment, Compensation, and Work Motivation on Employee Performance at Kedungbanteng Community Health Center, Tegal Regency

Abstract

Kedungbanteng Community Health Center is one of the health centers in Tegal Regency. Based on the annual report of the Tegal Regency Health Office, the performance coverage of Kedungbanteng Health Center in 2016 was 92.1%, which decreased compared to 2015 at 93.85%. The Patient Satisfaction Index (IKP) of Kedungbanteng Health Center in 2016 was 77.45%. The purpose of this study is to obtain empirical evidence regarding the effect of leadership, non-physical work environment, compensation, and work motivation on employee performance at Kedungbanteng Health Center, Tegal Regency. The population of this study were all employees at Kedungbanteng Health Center, totaling 48 people, and the sample used total sampling, meaning all 48 respondents were included. Data were collected using questionnaires, and the data analysis technique used multiple linear regression. The results of the study show that leadership, non-physical work environment, compensation, and work motivation simultaneously have an effect on employee performance at Kedungbanteng Health Center, Tegal Regency, amounting to 84.4%, while the remaining 15.6% is influenced by other variables outside this study such as job suitability, rewards, physical work environment, and job delegation. The suggestion for the management of Kedungbanteng Health Center, Tegal Regency is that in order to improve employee performance, it is necessary to emphasize work motivation, leadership, and create a conducive work environment.